Shipping policy

Shipping Policy

Last updated: 25/08/2026

Where we ship

We currently ship to addresses within the United States only.

Shipping is free on every order. There is no minimum, and no charge is added at checkout.

Processing time

Orders are prepared and dispatched within [2-3] business days. Orders placed on a weekend or a public holiday are processed on the next business day.

You will receive a confirmation email as soon as your order is placed, and a second email with tracking as soon as it ships.

Delivery time

Once dispatched, most orders arrive within [7-10] days.

The total time from order to doorstep is therefore usually [9-15] days. This is an estimate rather than a guarantee — carrier delays, weather, and customs processing can add time, and we will always tell you if we know a parcel is running late.

Tracking

Every order ships with tracking. You will receive the number by email once the parcel leaves our facility.

Tracking can take 24 to 72 hours to show its first update. If nothing has appeared after three business days, contact us and we will look into it.

Duties and taxes

Import duties on your order are paid by us before your parcel enters the country. You will not be asked to pay anything on delivery.

If a carrier ever contacts you asking for a payment before releasing your parcel, do not pay it — forward the message to us and we will resolve it directly.

Where orders ship from

Orders are fulfilled from our supply partner's facility overseas and shipped directly to you. Keeping a single fulfilment point rather than holding stock in multiple warehouses is part of how we keep the price where it is.

Incorrect or incomplete addresses

Please check your address carefully at checkout. If a parcel is returned or lost because the address was wrong or incomplete, we can send a replacement, but the cost of the second shipment will be charged.

If you spot a mistake, email us straight away. We can usually correct an address before the order ships.

Delayed or missing parcels

If tracking has not updated for more than seven days, or if a parcel is marked delivered but has not arrived, contact us. We will open an investigation with the carrier and either resend your order or refund it in full.

Damaged in transit

If your order arrives damaged, see our [Refund Policy] — send us a photo and we will replace it or refund you. You will not need to send anything back.

Contact

raritatltd@gmail.com

We reply within one business day.